The brand new Enigma Hotel Apartments offer the perfect solution for travelers seeking accommodation within the Sandton area for short or long term stays.
Enigma Hotel Apartments, was established in 2018 with the outlook of providing a luxurious and value for money accommodation alternative to traditional hotels. Operated by the well-known Apartment Hotelier herself, Pamela Niemand, and renowned General Manager Ryan Miller.
To welcome and delight our guests, by proving corporate and leisure travelers with a home away from home accommodation experience.
We believe that true hospitality is found in the nurturing and building of strong relationships with each other, our guests and our communities. We do this by recognizing that hospitality is not only about buildings, products and design, standards and efficiencies – it is about PEOPLE.
We are committed to giving our best in everything we do, striving for professional excellence by exceeding expectations and distinguishing ourselves through superior performance. We do this by recognizing our guests’ individual needs and engaging them with warm and genuine service, delivered with passion and dedication every day.
We work hard to meet and exceed our customers' expectations on every visit to Enigma Hotel Apartments. By serving our customers with very personalised, proficient, friendly, competent service, and listening to their needs we create memorable and distinctive experiences as well as loyal, returning guests.
We promote integrity through our respect for individuals, consistency and fairness in our actions. This integrity permeates through all we do.